📚
UCI WebReg Redesign
Web Design
Design Systems
Timeframe
Team
Role
Deliverables
2 weeks
Team of 5
UI Designer, UX Researcher
High-Fidelity Prototype, Pitch Deck
UCI WebReg is the university's website registration and course enrollment process used by over 36,000 students every year.
OVERVIEW
A two-week sprint to reimagine the enrollment process
The UCI University Registrar reached out to the UCI ANTrepreneur Center to conduct research and design solutions to help improve the current website and course registration process. During a two-week period hackathon, students worked in teams to build a prototype and pitch a presentation to judges — some of whom work for the UCI University Registrar.
PROBLEM
An outdated system where students had to create workarounds for themselves
The UCI WebReg is an outdated course registration site, which has caused many frustrations and inefficiencies for students during the enrollment process.
💡 How to improve the old course enrollment process for students?
UX RESEARCH / COMPARATIVE ANALYSIS
Reliance on 4+ different sites to plan course schedules every quarter
Our team compiled a list of various existing websites that we wanted to reference. These are all very common resources UCI students utilize during the course registration period. But why is it that students had to access and gather information from multiple platforms in order to plan their schedules?
I created a list of notable features from each of these sites since these would be important to note when brainstorming features for our redesign.
What WebReg currently offers is minimal.
COMPARATIVE ANALYSIS
View Site
📰
General Catalogue
(course catalog)
Course descriptions
Course prerequisites & restrictions
Course unit value
View Site
🗓️
AntAlmanac
(schedule planner)
Calendar view of course schedule
Calendar view of final exam schedule
Allows for multiple schedule views
Integrated map view of campus with directions
View Site
🗓️
ZotCourse
(schedule planner)
Calendar view of course schedule
Calendar view of final exam schedule
Integrated instructor ratings
Integrated instructor grade distribution
Able to import schedule into Google Calendar
Print, Save, Export schedule
UX RESEARCH / SURVEY FINDINGS
Students were frustrated from losing their progress in the midst of schedule planning
The hackathon required all the teams to send out surveys to UCI undergraduate and graduate students. We helped collect 669 responses in total. Since every team was working to address the same problem, it became a matter of analyzing the huge amount of data and formulating solutions within our own team.
These were the key research findings that I compiled from the data.
Student Demographic
Research Highlights
⭐ Average Rating
2.56 out of 5.00
🖱️ Use Frequency
89% of students have used WebReg 10 or more times
➡️ That is a high percentage of returning users
📱 Mobile Friendly
On a scale of 1 to 5, students rated 3.94 on the importance of a mobile-friendly design
🖥️ Most Preferred Features
Integrate Schedule of Classes*
Waitlist Notifications & Status
Schedule Planner
More Efficient Queue
Search Bar
Live Chat Support
*Schedule of Classes is UCI's course catalog
HEAR FROM THE STUDENTS
🧑🏻🦰
"Too complicated. The whole process is very tedious and I always have to go back and forth between so many tabs."
👩🏻
"There were multiple times when WebReg would not be clear about why I was unable to apply to certain classes."
🧒🏽
"The interface seems outdated and it's surprising that a school with this many students doesn't have a website to keep up with the population."
User Persona
IDEATION
Brainstorming features to include and layouts on paper
Early on, I worked on providing sketches of the site layout on paper. This was immensely helpful for myself and the team as it helped us visualize the steps in the user process and address any problems early on.
Planner
